Frequently Asked Questions
Do you allow babies on your first aid classes for parents/grandparents?
This is a question often asked. We understand childcare can be difficult and also mums maybe breastfeeding. Yes babies are welcome and often new born babies sleep right through the whole thing. Often after a class some parents explain that they wished they would have found alternative childcare so they could really concentrate on the course. As children are unpredictable and if you have brought your baby, but your baby needs more attention, you are welcome to leave and come on future course free of charge. With private home classes the beauty is that it’s your class and we can stop and start to the babies needs and to change nappies, put them down for a sleep or a cuddle.
94% Excellent rating, that’s high. Where do you get that figure from?
Bumps and Bashes have been teaching parents, grandparents and carers for over seven years and although we are very experienced, we are obsessed about feedback. We ask for feedback on each class and from the latest 500 feedback sheets our rating is 94% and rising. Don’t take our word for it, see what our customers say. Feedback
100% money back guarantee if not completely satisfied.
We are so confident that you will find this course perfect for your family first aid, we will give you a 100% money back guarantee, if you don’t. After years of specialising, it’s never ever been needed.
My friends all want to attend and we all have young babies?
We would advise having a home class. This way the class will become private for you. If babies need changing, feeding, etc. We will stop and start to suit you – or should we say your “babies”
I have many questions?
Great we have heard many already and are very experienced. Please ask away, as many as you wish. You will never feel uncomfortable asking questions on our class about any topics.
Your courses are around 3 hours long, is this enough time?
Yes, not too short to cram the essential in, but enough time to make sure you understand and remember important skills you’ll be learning. You will learn practical no nonsense first aid in todays modern world. We do not drag our classes out, by having lots of breaks and a lunch hour. You will be taught only relevant information and not bog you down with irrelevant information. Our classes are kept small for individual attention and so you are not taught in huge groups and won’t waste your time. You won’t need to wait around whilst other attendees have a go on the manikins. We bring plenty of manikins.
Is there a test?
No test. No scaremongering, we won’t expect you to be a Consultant Paediatrician, but we will explain simply for you to understand and remember, as a parent doing their best in those vital minutes.
Are there additional costs once I get on your course?
No, absolutely not. The first aid books given are included, as are the memory joggers and all the useful information.
Are refresher first aid classes free?
Yes, once you have been on a Bumps & Bashes open or home class, you are welcome to attend refresher class at a later date, completely FREE. It’s fantastic to learn first aid, but you need it at the back of your mind always. As your children grow so will your first aid knowledge for their appropriate age.
How up to date is your training?
You would think teaching first aid, that the trainer is qualified, but sadly and unfortunately for the unaware customers, many are not. All Bumps & Bashes trainers are qualified to the highest of standards and are also first aid assessors, we are members of many organisations including and The Resuscitation Council and follow their guidelines. All instructing is right up to date and we will be happy to show our certificates on request. We couldn’t possibly work with major companies if we are not qualified. Our customers expect the best and so do we.
Yes, we are proud. Please take a look at our reviews.http://www.bumpsandbashes.com/reviews/
We must be doing something right. From our feedback sheet, included is a question about the overall class. Yes 94% of past attendees think our class is Excellent since we have been delivering this class from 2009